Return Policy - All Sales Are Final

Thank you for choosing A Turning Leaf Home Medical for your purchase. We strive to provide you with high-quality products and exceptional customer service. As part of our commitment to transparency, please review our return policy outlined below.

  1. All Sales Are Final: At A Turning Leaf Home Medical Equipment, we have a strict policy that all sales are final. Once an order has been placed and shipped, it cannot be returned or exchanged. Please make sure to carefully review your order before completing the purchase.

  2. Order Accuracy: We take utmost care to ensure the accuracy of your order. However, if you receive an incorrect or damaged item due to an error on our part, please contact our customer support within 48 hours of receiving the package. We will investigate the issue and make every effort to resolve it to your satisfaction.

  3. Cancellation Policy: Due to the nature of our shipping process, orders cannot be canceled or modified once they have been placed. It is essential to review your order details and shipping address carefully before submitting your purchase.

  4. Shipping and Delivery: We partner with reliable shipping carriers to ensure prompt and secure delivery of your order. However, please note that once the package has been handed over to the carrier, we are no longer responsible for any delays, damages, or losses that may occur during transit.

  5. Product Condition: We guarantee that all products are new, unused, and in excellent condition at the time of shipment. In the event that you believe a product was shipped to you in a defective or damaged condition, please contact our customer support within 48 hours of receiving the package to initiate an investigation.

  6. Customer Support: If you have any questions, concerns, or issues related to your order, please don't hesitate to contact our dedicated customer support team. We are here to assist you and will strive to provide prompt and satisfactory resolutions within our scope.

By completing your purchase and accepting these terms, you acknowledge and agree to abide by our return policy, where all sales are considered final.

Please note that this return policy is subject to change without prior notice. We recommend reviewing our policy each time you make a purchase to ensure you are aware of any updates.

Thank you for your understanding and continued support.

A Turning Leaf Home Medical